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Why register?

It's easier to find your ideal home with an account – and you'll be the first to hear about new homes

Who can I escalate to if I’m without telephone/broadband after I move in?

In the first instance, please contact your broadband/telephone service provider and then BT Openreach directly on 0800 023 2023. 

You can also register your concerns with your local Barratt Homes/Barratt London/David Wilson Homes/Ward Homes Customer Services Department.  Whilst we are unable to expedite the connection process directly, we will log your details and provide an update once BT Openreach have confirmed a connection date.