Barratt Consumer Code for New Home Builders
New home construction in the UK is governed by some of the highest levels of building regulations and consumer protection. Barratt Homes prides itself on leading the way in meeting those requirements.
In 2010 we welcomed the launch of the Consumer Code for Home Builders: a scheme that ensures new home buyers are better informed than ever before on vital aspects of their property such as service levels and build timescales.
What is the Consumer Code?
The Consumer Code came into effect on April 1, 2010, and was developed by a leading group of house builders, construction industry bodies and the Government. The scheme ensures new house buyers:
- Know what service levels to expect from their home builder
- Know the build timescales and other important property and location information
- Know how to access speedy, low-cost dispute-resolution arrangements in the unlikely event that they are dissatisfied.
Barratt Homes embraces the Consumer Code
Barratt Homes embraces the Consumer Code for new home builders as an additional layer of consumer protection. At Barratt we take pride in ensuring we deliver the best quality homes and great customer service.
The 10 point Customer Service Charter is one of the ways we set out our commitment to you. Designed to help you throughout your purchase and long after you've moved it will provide you with detailed information, advice and support. What’s more, our Charter also entitles you to a discount on a future Barratt or David Wilson Homes should you choose to move at some time in the future.
Barratt Homes: The 5 Star Home Builder
Barratt Homes has been awarded the 'House Builder Federation 5 Star Status' nationwide which means that our customers rate the quality of our homes and would recommend us more than any other major national housebuilder.
This is one of the many ways you can ensure peace of mind when buying a Barratt home. Together with the 5 Star Homebuilder Award and our Customer Service Charter, you can rest assured that Barratt cares as much about giving you fantastic customer service as we do about delivering superior build quality.
Find out more about the Code
The Consumer Code for Home Builders has its very own website, with detailed information on all aspects of the code. Click here to visit the Consumer Code for Home Builders website.