For the sixth year running, Barratt Developments PLC has been awarded the Home Builders Federation (HBF) five-star home builder status.
Barratt London and the entire Barratt Developments PLC group are celebrating this week. The business has been awarded the maximum five-star rating for a sixth consecutive year, in the annual Home Builders Federation Customer Satisfaction survey. We are the only major national house builder to be awarded this key award.
The number of stars awarded is based on homeowner feedback in an independent National New Homes Survey. Five-star means that more than 90% of our customers have said they would ‘recommend us to a friend’.
Alastair Baird, Regional Managing Director at Barratt London said: “There is nothing more important to the Barratt London board and our people than making sure our customers are completely delighted with their Barratt London home. We take an enormous amount of pride in the consistently high levels of quality and service that we deliver for our customers. It is a great achievement for our employees to be recognised as leaders in terms of the quality of what we do.”
The scheme is designed to provide home buyers with information about home builders to help guide their purchasing decision, and to encourage excellent levels of service. Stewart Baseley, Executive Chairman of HBF said today: “Achieving such high levels of customer satisfaction, whilst delivering the steepest increase in the rate of house building we have seen for 40 years, is a considerable achievement".