For the last eight years, over 90%* of our customers have recommended us.
Every year since 2009, over 90%* of our customers said they would recommend us to their friends or family – that’s why we’ve^ been awarded five-star status in the annual Home Builders Federation Customer Satisfaction survey. That’s more than any other national house builder.
For our customers, this award gives peace of mind that when you buy a Barratt London home, you can be confident you are buying a high-quality home and you will receive unbeatable customer service.
Quality you can rely on.
We check more than 400 different details throughout the build process so you can always look forward to a beautiful new home on moving day. All of our checks adhere to strict NHBC regulations to ensure that your home is built to the highest quality and specification. In fact, it’s our unrelenting commitment to quality which has helped us win some of the industry’s most coveted awards.
- 5 Star Award for 8 years in a row - more than any other major national house builder
- The Sunday Times British Home Awards – 'Homebuilder of the Year' 2016/17
- The Housebuilder Awards – 'Housebuilder of the Year' 2016/17
- Multiple winner – 'Building for Life' Gold Award
- Winning 110 'Pride in the Job' Awards – more than any homebuilder, year after year
That’s why we’re the UK’s most recommended housebuilder*. Fact.
Furthermore, in early 2017 we proudly received the accolade of winning more NHBC Pride in the Job quality awards than any other home builder, including the prestigious Supreme award for the second year running. 79 of our Site Managers won 110 awards at the NHBC Pride in the Job 2016-2017 titles. That's more than any other home builder for the 12th year in a row.
^“we” refers to the Barratt Developments PLC group brands
*Based on HBF star rating scheme from 2010 to 2017 derived from the NHBC national new homes survey (at eight weeks) over 90% of Barratt Developments PLC group customers would recommend our brands to a friend HBF results in the 2015/16 survey year where 8,152 customer responses were considered.