For the last eight years, over 90%* of our customers have recommended us.
Every year since 2010, over 90%* of our customers said they would recommend us to their friends or family – that’s why we’ve^ been awarded five-star status in the annual Home Builders Federation Customer Satisfaction survey. That’s more than any other national house builder.
For our customers, this award gives peace of mind that when you buy a Barratt London home, you can be confident you are buying a high-quality home and you will receive unbeatable customer service.
Quality you can rely on.
We check more than 400 different details throughout the build process so you can always look forward to a beautiful new home on moving day. All of our checks adhere to strict NHBC regulations to ensure that your home is built to the highest quality and specification. In fact, it’s our unrelenting commitment to quality which has helped us win some of the industry’s most coveted awards.
- 5 Star Award for 8 years in a row - more than any other major national house builder
- The Sunday Times British Home Awards – 'Homebuilder of the Year' 2016/17
- The Housebuilder Awards – 'Housebuilder of the Year' 2016/17
- Multiple winner – 'Building for Life' Gold Award
- Winning 110 'Pride in the Job' Awards at the 2017 awards – more than any homebuilder, year after year
That’s why we’re the UK’s most recommended housebuilder*. Fact.
In 2017 we proudly received the accolade of winning more NHBC Pride in the Job quality awards than any other home builder, including the prestigious Supreme award. 79 of our Site Managers won a total of 110 awards at the NHBC Pride in the Job 2016-2017 awards.
^“we” refers to the Barratt Developments PLC group brands
*Based on customer survey satisfaction results published by HBF in the 2015/16 survey year where 8,152 Barratt Developments PLC customer responses were considered.