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Who to Tell When Moving House

Mar 21, 2025
Who to tell when you move home
During the excitement of your move, it can be easy to forget who to tell when you're moving house. To help you settle in smoothly, we've created a comprehensive guide listing everyone you need to notify. 

Who do I need to tell when I move house?

Below, we’ve listed some of the companies and services you’ll need to inform when you move house. 
 

1. Essential services and utilities

Setting up essential services and utilities is crucial for a smooth transition into your new home. Here's everything you need to know about each service provider.
 

Gas and electricity suppliers

Contact your current energy suppliers at least 48 hours before moving. You can choose to stay with the existing supplier at your new home or switch to a better deal. Take meter readings at your old and new home on moving day to avoid incorrect charges. 
 

Water supplier

Inform your existing water supplier of your moving date with plenty of notice, and check who your new provider is before setting up an account with them. In London, Thames Water is usually the main provider. 
 

Broadband provider

Notify your current broadband provider about your move – they may be able to transfer your service to the new address. However, use this opportunity to research available providers and speeds at your new location, as service quality can vary by area.
 

Telephone company

If you have a landline, inform your provider of your move. Broadband packages often include phone services, so consider this when choosing new suppliers. You should also contact your mobile phone provider to update your address.
 

TV licence and TV provider

On the official TV Licensing website, you can update your details up to three months before you move. Contact your cable or satellite TV provider to arrange service transfer or installation at your new property.
 

Royal Mail 

Royal Mail offers a mail redirection service that can run from three months to a year, ensuring you don't miss important correspondence during the transition period. You can apply on their website up to six months before or after moving.
 

2. Education

Contact your children's current school about your move and research new schools in your area if needed. Update universities or other educational institutions, and don't forget to inform student finance organisations.
 

3. Workplace

Notify your employer of your new address for their records. Update your details on HR systems and any workplace benefits schemes. If you're self-employed, update your business address on all official documentation and inform relevant clients.
 

4. Financial institutions

Managing your finances during a move is essential for security. Here are the following financial organisations you'll need to contact:
 

Banks and building societies

Update your address across all your bank accounts. Remember to update both postal and online banking details. If necessary, order new bank cards, as some banks require this with address changes.
 

Credit card and loan companies

Contact all credit card providers and loan companies to help maintain your credit score accuracy and ensure you receive important communications.
 

Pension providers 

Inform your pension providers, including private pension and workplace schemes. This is crucial for receiving annual statements and other important documentation. 
 

HMRC

Update your address with HMRC for tax purposes, especially if you're self-employed or receive tax credits. You can do so online through your Government Gateway account, and they will automatically update your Income Tax, National Insurance, tax credits and benefits. 
 

5. Healthcare providers

Register with a new GP surgery if you're moving to a different area. Contact your dentist and optician to notify them of your new address, and don't forget to update the address on your NHS records and any prescription delivery services.
 

6. Insurance providers

To ensure your insurance policies maintain valid coverage at your new address, contact your providers for the following: 
 

Home insurance

Set up new home insurance for your house, ensuring coverage begins from your move-in date. Don't forget to cancel or transfer existing policies.
 

Car insurance

Update your address with your car insurance provider immediately, as your premium might change based on your new location. Failure to do so could invalidate your insurance.
 

Health insurance

If you have private health insurance, update your address and check if your coverage needs adjusting based on the healthcare providers in your new area.
 

7. Government and council

Several government bodies and local authorities need to know about your change of address to keep your official records up to date. This includes: 
 

DVLA 

Update your driving licence and vehicle registration documents with your new address. It's a legal requirement and can be done online through the DVLA website.
 

Electoral register

Register to vote at your new address online as soon as possible, as this will help maintain your credit score. 
 

Local council

If you're moving to a new location, set up a new council tax account, arrange payment methods, and don't forget to close your account with your previous council. If you're moving nearby, still inform your council, as your council tax may still be affected.
 
 
Browse our new homes for sale in London and discover our unique homebuying offers to help you move. Call our Sales Advisers today to learn more. 
 

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