The UK's most recommended housebuilder^. Fact.
For the eighth year running, 90%^ of our** customers said they would recommend us to their friends or family – the only major national house builder to be awarded the maximum five-star rating, in the annual Home Builders Federation Customer Satisfaction survey in 2017.
For our customers, this award gives peace of mind that when you buy a Barratt London home, you can be confident you are buying a high-quality home and you will receive unbeatable customer service.
Who are the Home Builders Federation?
The Home Builders Federation (an independent body) are the voice of the home-buying industry. They work with the Government and stakeholders to develop housing policies in the UK.
What is the HBF Star Rating Scheme?
Eight weeks after a customer moves into their Barratt London home the Home Builders Federation conducts an independent customer satisfaction survey.
Home builders are then awarded a star rating, from one to five, based on the answer to the question: ‘Would you recommend your builder to a friend?’ – Every year since 2009, over 90%^ of our customers have answered yes. Thanks to their positive recommendation, we have been awarded the maximum five-star rating by the Home Builders Federation.
NHBC Pride in the Job award winners
Yet again we are proud to announce that we have won more Pride in the Job awards than any other house builder, including the prestigious Supreme award for the second year running.
NHBC Pride in the Job is the home-building industry’s most prestigious awards programme, dedicated to recognising Site Managers who achieve the highest standards in quality home building. A Pride in the Job award is the highest industry accolade a Site Manager can receive.
Each year as part of the awards, the NHBC join with leading experts in the home-building industry to rigorously judge over 16,000 Site Managers across the nation. Winning a Pride in the Job award requires consistently high scoring across a variety of categories, including:
- Quality of workmanship at every stage of the build process, including foundations, surface finishes and external works
- Leadership skills, reflected by a high level of morale and motivation on site
- Technical expertise and their ability to resolve issues on site
- A certain 'X' factor that sets them apart from their peers
From this marking process 430 Site Managers receive quality awards, and are then eligible to receive one or more of the next stage of the awards.
2016-2017 NHBC Awards
We are proud to announce that 79 of our Site Managers were awarded NHBC Pride in the Job 2016-2017 titles. That's more than any other home builder for the 12th year in a row. Our 79 Site Managers won a total of 110 Pride in the Job Awards. Pride in the Job has four levels of awards, and our Site Managers achieved the following:
- 80 x Quality Awards
These are presented to only the best 430 Site Managers across the country in the single home, small, medium, large and multi-storey builder categories.
- 23 x Seals of Excellence
These awards follow the initial quality awards where by 130 Site Managers are announced winners, with the winners split by region. 23 of our site managers received Seals of Excellence this year.
- 6 x Regional Best Site Managers
From each region of the Seal of Excellence award, one winner is selected from each of the five builder categories, which are single home, small, medium, large and multi-storey.
- 1 x Supreme Winner, Large Builder category
One Supreme Winner is chosen from the regional winners of each of the five builder categories, and this prestigious award recognises the highest level of quality.
We are delighted that Russell Bond, Site Manager for our Aldgate Place development in Aldgate, was awarded the ultimate accolade of Supreme Winner in the Multi Storey Builder category.
We are also extremely proud to recognise the runner up of the same category for their achievements based at another Barratt Developments’ site, Newbury Racecourse. Site Manager, Mark Pinder of Midgard Ltd, came runner-up for his contribution and exceptional dedication to quality.
NHBC is the UK’s leading standard-setting body for new homes, and this achievement reflects our ongoing commitment to raising the standards.
Housebuilder of the Year
Recognition for Best Community Initiative award was picked up at the Housebuilder Awards in November 2016 for our Fulham Riverside development, along with a second win for the Housebuilder of the Year achievement for Barratt Developments PLC. The Housebuilder Awards celebrates achievements of those in the industry leading the way in innovation.
The Sunday Times Homebuilder of the Year
We are proud to have been awarded Home builder of the Year* at 2016 Sunday Times British Home Awards. This accolade is awarded to the home builder or developer with the most impressive portfolio that demonstrates:
- Sustainable regeneration
- The establishment of new communities
- Strong architectural design and landscaping
- Innovative construction methods
- Environmental initiatives
This honour recognises the high quality homes we build every year - it is no wonder that over 90%^ of our customers recommend us.
^Based on HBF star rating scheme from 2010 to 2017 derived from the NHBC national new homes survey (at eight weeks) over 90% of Barratt Developments PLC group customers would recommend our brands to a friendHBF results in the 2015/16 survey year where 8,152 customer responses were considered.
*'We', 'our', 'us' refers to the Barratt Developments PLC Group brands. Barratt Developments PLC has won Home builder of the Year at The Sunday Times British Home Awards 2016, awarded on 14th October 2016.
**'We', 'our', 'us' refers to the Barratt Developments PLC Group brands.