The UK's most recommended housebuilder 9 years running*
For the ninth year in a row, we've been awarded the maximum of 5 stars from the Home Builders Federation. We're the only major national housebuilder to achieve this, and it's all thanks to our homebuyers, over 90% of whom would recommend us to their friends or family*.
Our success is driven by our absolute commitment to quality in every aspect of what we do, so you can be sure you’re in safe hands when you buy from Barratt London.
Who are the Home Builders Federation?
The Home Builders Federation (an independent body) are the voice of the home-buying industry. They work with the Government and stakeholders to develop housing policies in the UK.
What is the HBF Star Rating Scheme?
Eight weeks after a customer moves into their Barratt London home the Home Builders Federation conducts an independent customer satisfaction survey.
Home builders are then awarded a star rating, from one to five, based on the answer to the question: ‘Would you recommend your builder to a friend?’ – Thanks to our customers positive recommendation, every year since 2010 we have been awarded the maximum five star rating by the Home Builders Federation.
NHBC Pride in the Job Award winners
Yet again we are proud to announce that we have won an incredible 74 Pride in the Job Awards for 2017-2018, more than any other national housebuilder for the 13th year in a row.
NHBC Pride in the Job is the home-building industry’s most prestigious awards programme, dedicated to recognising Site Managers who achieve the highest standards in quality home building. A Pride in the Job award is the highest industry accolade a Site Manager can receive.
Each year as part of the awards, the NHBC join with leading experts in the home-building industry to rigorously judge over 16,000 Site Managers across the nation. Winning a Pride in the Job award requires consistently high scoring across a variety of categories, including:
- Quality of workmanship at every stage of the build process, including foundations, surface finishes and external works
- Leadership skills, reflected by a high level of morale and motivation on site
- Technical expertise and their ability to resolve issues on site
- A certain 'X' factor that sets them apart from their peers
From this marking process 450 Site Managers receive quality awards, and are then eligible to receive one or more of the next stage of the awards. All 74 of our winners will now proceed to the next stage of the awards.
2016-2017 NHBC Awards
79 of our Site Managers were awarded NHBC Pride in the Job 2016-2017 awards. Our 79 Site Managers won a total of 110 Pride in the Job Awards. Pride in the Job has four levels of awards, and our Site Managers achieved the following:
- 80 x Quality Awards
These are presented to only the best 430 Site Managers across the country in the single home, small, medium, large and multi-storey builder categories.
- 23 x Seals of Excellence
These awards follow the initial quality awards where by 130 Site Managers are announced winners, with the winners split by region. 23 of our site managers received Seals of Excellence this year.
- 6 x Regional Best Site Managers
From each region of the Seal of Excellence award, one winner is selected from each of the five builder categories, which are single home, small, medium, large and multi-storey.
- 1 x Supreme Winner, Large Builder category
One Supreme Winner is chosen from the regional winners of each of the five builder categories, and this prestigious award recognises the highest level of quality.
The Supreme Awards celebrate the exceptional contribution site managers make in creating homes of outstanding quality and is regarded as the highest industry accolade a site manager can receive.
NHBC is the UK’s leading standard-setting body for new homes, and this achievement reflects our ongoing commitment to raising the standards.
‘We’, ‘our’, ‘us’ refers to Barratt Developments PLC.
*Based on HBF star rating scheme from 2010 to 2018 derived from the NHBC national new homes survey (at eight weeks) over 90% of Barratt Developments PLC customers would recommend our brands to a friend.