Customer Service

Help and support for existing Barratt London homeowners

Call our Customer Service team from 08:30-17:30 five days a week on +44 (0)20 8326 7157.

Alternatively, email

How can we help you?


Please click on the link below to find out how to make a general enquiry, a complaint or contact us if you have an emergency.



If you smell gas

Call British Gas immediately on 0800 111 999 (24 hours). For further details go to


Frequently asked questions


Please take a look at some of our frequently asked questions.