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All about your entry phone system

Many apartment blocks now allow access via a main entrance door with an entry phone system. Homeowners will generally gain access using their key but friends, family and visitors may need to buzz you to gain access.

We don’t want to keep you in the dark, here are a few tips on how to maintain the lighting in your home… are some useful pointers on how to go about changing some of the different light bulbs in your hom

Help, my entry phone is not working

  • First, check the main entrance door is not being obstructed.
  • Some entry phones will display a power indicator, please check that this is lit and that your consumer unit has not tripped.
  • Check with your neighbours to see if they have been affected.
  • If the issue is with multiple homes within your block then please contact your management company, provided your development has been handed over.
  • Report to your local New Home Customer Care team if your development has not been handed over to the management company or if the issue is isolated to just your home.
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The New Home Customer Care Team is available via phone and email.

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