FAQs

We’ve put together answers to some of most frequently asked questions handled by our sales team.

If there’s anything else you want to see added here, or you have any other type of enquiry, fill in our contact form and let us know. We really value your feedback.

Contacting us

How do I find my nearest Barratt office?

You'll find details of your local Barratt office in our Owners' Hub section. 

How do I find out about events held by Barratt in my area?

Simply search for a development in your chosen area to find out about upcoming events. 

How do I find the opening times of my local Barratt development or show home?

You’ll find opening times for all our developments and show homes featured on each of our property pages. If you’re not sure, call us for more information.

How do I book an appointment to view?

Look out for the button on each of our property pages, or just give us a call and we can arrange it.

Buying and selling with Barratt Homes

How do I find developments in my area?

Simply scroll to the bottom of this page and search for the name of your local town, or a postcode near the area you’re interested in.

How can I get more detailed information on particular properties?

Just give us a call or request a call back, and we’ll do our best to help.

Can I find out if any Barratt homes are available to rent?

The team at your local Barratt office will be able to tell you. They can also put you in touch with the relevant letting agents.

How can I tell if there’s a show home on a particular development?

Once you’ve found a development you’re interested in, take a look at the show home section or call the local Barratt office and they’ll be able to help. Alternatively, request a callback from the property page.

How can I find out which offer is right for me?

You can either browse through all our offers online, or drop into any of our offices. Our staff will be happy to go through all our offers and help you choose one that suits you.

How is buying a home different with Barratt?

It’s more straightforward to buy from Barratt, but some aspects of the process can be a little different to a conventional house sale. If you want to know more, we’ve laid out all the steps in our buying guide.

How will I know if my home will be ready in time for my move?

Just call the relevant office dealing with your development, and they can go through all the timings of your move.

General queries and complaints

I have a corporate enquiry. Who should I contact?

Corporate enquiries should be directed to our relevant corporate office. Visit our corporate website, Barratt Redrow to find out more.

How do I make a formal complaint?

We really want to make sure you’re happy with our service. When problems do occur, most issues can be resolved quickly by either speaking to one of our sales staff on the phone or in person. If you are not happy with the outcome, we do have a formal complaints procedure.