Maintaining the lights within your home

We don’t want to keep you in the dark, here are a few tips on how to maintain the lighting in your home.

Why does my consumer unit trip when a light bulb blows?

  • To protect your home, modern consumer units are designed to trip easily and this will include times when a bulb blows.
  • This is not a fault and the consumer unit can be easily reset.
  • We always recommend you install quality bulbs from a reputable manufacturer.

Electrical consumer unit

Are light bulbs covered by my warranty?

  • Consumables such as light bulbs are classed as normal home maintenance items and as such would not be covered by your warranty.

How do I change a light bulb in a spotlight?

  • We use various types of spotlights in our homes. Take a look at this video guide for handy tips on how to change a bulb.



Our teams are on hand when you need us, especially in the event of an emergency.

Get in touch

The New Home Customer Care Team is available via email.