How to read your electricity meter
- Many properties are now fitted with a Smart Meter, meaning manual reading of the meter is not necessary. More information on Smart Meters can be found on the British Gas website.
- If you don’t have a Smart Meter fitted, this British Gas guide will help you take an accurate meter reading.
- Should you experience a problem with your electricity meter please contact your utility provider.
Our teams are on hand when you need us, especially in the event of an emergency.
Get in touch
The New Home Customer Care Team is available via email.