We realise with all the excitement of moving in, unpacking and beginning to enjoy your new home, the first couple of days can be quite hectic.
For that reason, we will be on hand over the first week to help you settle in.
- You can expect a visit from your sales adviser within the first 24 hours to check all is well. If you’ve moved in on a Friday this may not happen until Monday
- We ask that any damage be reported no later than 72 hours after moving in. After this time it may be impossible to determine who caused it
- After seven days the site manager will visit, which is the opportunity to raise any snags or minor defects you have spotted.