Damp in your garage
It's possible that damp may affect some garages. This can be caused by water getting inside and, more rarely, condensation.
- Unlike your home, the external walls of your garage are likely to have been built with a solid wall of bricks or masonry, without a cavity.
- This means water can sometimes make its way through over time, when the masonry becomes saturated, especially during prolonged rainfall. This is perfectly normal and not a construction defect.
- Your garage door is not a sealed unit and rain can enter.
Using your garage for storage
Because of the possibility of condensation and water entering, we recommend your garage is only used for things that would be unaffected by wet conditions. We cannot accept any responsibility for damage to items stored in your garage.
Our garages are normally fitted with a power socket and a light. Occasionally, we cannot install an electricity supply to a garage because doing so would mean the underground cables crossing a neighbour’s land.
How do I maintain my garage door?
- The face of your garage door can be cleaned with warm soapy water.
- At least once a year, oil all pivot points and check the tightness of screws and clamped connections.
- Keep running tracks clean, but do not grease them.
- You should not oil the lock cylinder - should it stick, lubricate it with graphite dust, which is available from hardware stores.
Our teams are on hand when you need us, especially in the event of an emergency.
Get in touch
The New Home Customer Care Team is available via email.