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The showers in your home will either be electric or conventional. We’ll explain the difference, and tell you what care and maintenance is needed.
If your electric shower is not working, check the electricity is switched on.
If the temperature controls are correctly adjusted, and you are still only getting cold water then it is likely that you will need to have the shower looked at by an expert.
If the shower produces water that’s too hot, even with the temperature turned right down, or if the temperature varies sharply every few seconds, your shower head might be blocked.
These come in a variety of designs, and mostly work the same as a mixer tap on a sink, taking hot and cold water and mixing them to give you the perfect temperature.
There is very little that can go wrong with a conventional shower.
As well as the things mentioned above:
The New Home Customer Care Team is available via phone and email.