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If the water is trickling from your taps or showers you may have low water pressure. There are a few main causes. Here are three questions you should ask to help diagnose the problem.
If you’re on the third floor or above, it’s possible you may experience a lower pressure than your downstairs neighbours on occasion. However, if you experience a sudden drop in water pressure, continue reading.
If so, you may need to contact your local water supplier.
In this case, it’s worth checking the pressure in your heating and hot water system.
Alternatively, the problem may be one of the stopcocks used to control the water supply. If you’re not sure where these are, use our handy guide to help you find them, and ensure they are fully open.
If the problem persists, contact your local water supplier, as the issue may be with the supply pipe to your property. The Consumer Council for Water maintains a list of water suppliers, which you may find helpful.
The New Home Customer Care Team is available via phone and email.
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Barratt Homes is a trading name of BDW TRADING LIMITED (Company Number 03018173) a company registered in England whose registered office is at Barratt House, Cartwright Way, Forest Business Park, Bardon Hill, Coalville, Leicestershire, LE67 1UF, VAT number GB633481836. Prices correct at time of publishing. Calls to 0844 numbers cost 7 pence per minute plus your phone company’s access charge. Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.